A Good Old Enterprise Software Failure Lawsuit
Waste Management Inc said it spent more than $100 million on a computer system that was supposed to help it save money, but instead turned out to be a "complete failure," according to a lawsuit filed.
A couple things I wonder about. How many companies experience the same level of "complete failure" but don't sue? How many companies see a "complete failure" but assume the problem is on their own end, spending hundreds of millions more on post-implementation service?
Will be interesting to watch how this unfolds.
It's expensive to sue....not only are there attorney fees, you also need to bring in a software failure expert to explain how a company's negligence has caused adverse results.
Posted by: ChrisJ | March 27, 2008 at 04:36 PM
It's expensive to sue....not only are there attorney fees, you also need to bring in a software failure expert to explain how a company's negligence has caused adverse results.
Posted by: ChrisJ | March 27, 2008 at 04:41 PM