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awardtour

Since Southwest has been doing the exact same thing since the 70s it really begs the question of why it isn't obvious for any short-haul carrier to use a similar model?

The quote in the article makes it sound like they *just* discovered that only having 1 type of plane reduces maintenance costs. Imagine that!

Fred

They "just" discovered Deming?

benefit cosmetics

Thank article is quite good

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